Privacy Statement

Introduction

This privacy statement applies to J10 Planning and any of its associated or subsidiary businesses and affiliates which control and make use of any visitor information collected via this website.
If as a visitor to this website, you choose to submit information, you agree to the use of such data in accordance with the terms set out in this privacy statement. Please note that this site contains links to other sites, including sites maintained by other organisations which may not be governed by this privacy statement.
If you have any questions regarding this privacy statement or do not feel that your concerns have been addressed, please direct your questions to our our Data Manager.

Information Collection

As a visitor, you do not have to submit any personal information in order to use our Website. The site collects only personally identifiable information that is specifically and voluntarily provided by visitors. Such information may consist of, but is not limited to, your name, job title, company address, email address and telephone number.
Some contact forms may also ask for other data where it is specifically required for us to provide a more detailed response to your message.
We do not usually seek sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation) from visitors. We will, where necessary, obtain visitors’ explicit consent to collect and use such information if required.

Cookies

To ensure that our website is well managed and to facilitate improved navigation within the site, we or our service provider(s), such as Google Analytics, may use cookies (small text files stored in a user’s browser) to collect aggregate data. We may use such devices to track information on our systems and identify categories of visitors such as IP address, domain, browser type and pages visited. This information is reported to our online marketing team who use the information to analyse the number of visitors to different areas of the site and to make sure that our website is serving as a useful, effective information source.
Cookies do not collect personal information such as your name or email address. Cookies can be rejected, however, under specific circumstances, visitors may be denied access to some parts of our site if their browsers reject cookies.

Information Use

Personal information is used only for limited purposes. For example, using the information to improve our services; we may periodically send promotional e-mails about new services or other information which we think you may find of interest, using the information you have provided. We also use your information to supply relevant contractual information. An example of this would be updated consultations information.
We will ensure that any such marketing activities comply with applicable law, and implement procedures to obtain necessary consents before sending you email containing information about J10 Planning and its service offerings. You may at any time request that we discontinue sending you such materials.

Disclosure of Information to Third Parties

Although we may provide visitors’ information to service providers that handle information on our behalf, we will usually not share the information with third parties or other J10 Planning entities for secondary or unrelated purposes unless otherwise disclosed at the point of collection.
Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary or desirable to comply with legal or regulatory obligations or requests or for the purposes identified above.

Access to Information

We are dedicated to providing reasonable access to visitors who wish to review the personal information retained, if any. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.

Information Security

We have in place reasonable commercial standards of technology and operational security to protect all information provided by visitors from loss, misuse, alteration or destruction.

Changes to our Privacy Policy

J10 Planning reserves the right to modify or amend this privacy statement at any time and for any reason. Nothing contained herein creates or is intended to create a contract or agreement between J10 Planning and any user visiting the website or providing identifying information of any kind.

Visitors’ Questions

If you have any questions or concerns regarding your privacy while using this website, please direct them to our online marketing team.
J10 Planning